For an estimated shipping date, please refer to your order confirmation email. If there is no estimated shipping date noted in your order summary, that means your order is in stock and will ship by the next business day.
Use discount code SHIPSFREE at checkout for free UPS/FedEx ground shipping to the contiguous United States with purchase of a Dynavin unit, Adaptiv unit, and/or any Bavsound speaker upgrade kit. Cannot be combined with any other discount. In stock orders ship by the following business day Monday-Friday from Fresno, California excluding holidays and unless otherwise noted. (See the Holiday Schedule at the bottom of this page for details.)
Signature Required: Orders that total $749+ will require a signature. Orders over $599 may require a signature. All dealer dropship orders will require a signature.
California customers: Orders shipped standard UPS/FedEx Ground within California are typically delivered within 1-2 business days as we ship from our location in Fresno, California.
Canada customers: We recommend shipping DHL. USPS is ok but less reliable and slower. Customs fees are about the same between the two. The purchaser is responsible for all additional charges such as customs, taxes, and other fees.
NEXT DAY DELIVERY
Orders must be placed by 12pm Pacific for USPS and UPS to be guaranteed for next day delivery. To ensure that your order will arrive the next day, please call us at the number below or email us if outside of our normal business hours. (Please see our holiday schedule below.)
USPS Priority Mail Express is guaranteed for delivery the next day (no Sunday delivery) if your address qualifies AND the order is placed no later than 12pm Pacific Monday-Friday excluding holidays.
UPS delivers on Saturday to most addresses for the following services ONLY: Next Day Air, Next Day Air Early, and UPS 2nd Day Air. Please select one of the options mentioned and put "Saturday Delivery" in the notes section upon checkout. Otherwise, it will be delivered on Monday or later depending upon the chosen service. UPS does not deliver on Sundays.
As the North American distributor, we are limited to shipping to the U.S., Canada, Central America, South America, Norway, and a few other countries without assigned distributors*. Orders to Canada with standard USPS shipping option typically arrive in about 7-10 days. DHL Express orders arrive in 1-3 days.
International orders, including orders outside of the contiguous United States, ship USPS or UPS only depending upon your selection. To view the various shipping costs/options of an item(s), simply add it to your cart and proceed to the checkout page to input your shipping address.
If you are having an item shipped to an address outside of the United States, you may be charged import fees/taxes which are the full responsibility of the buyer. Please contact your local customs or post office for details.
UPS Ground Estimated Days in Transit
From Fresno, CA 93706 to the 50 states (excluding Sundays).
USPS Priority Mail Estimated Days in Transit
From Fresno, CA 93706 to the 50 states. Hawaii, Alaska, and Puerto Rico are 3 days.
SHIPPING COSTS AND CARRIERS
Shipping costs are carrier-calculated and are determined at checkout by weight. We ship via UPS and USPS only.
Dynavin units ordered with a free shipping discount code will be shipped using the carrier method of our choice but is typically UPS Ground. P.O. Box addresses can only ship USPS and do not qualify for free shipping.
International orders, including orders outside of the contiguous United States, ship DHL or USPS only depending upon your selection and your location. To view the various shipping costs/options of an item(s), simply add it to your cart and proceed to the checkout page to input your shipping address.
We are not responsible for shipping charges incurred due to returns/exchanges or labor charges related to installation or reinstallation of products. If using an installer, please use one near you.
If you are having an item shipped to an address outside of the United States, additional charges may be applied such as duties, taxes, and other fees which are the full responsibility of the buyer. Please contact your local customs/post office for details.
We are closed on the days listed below each year. Orders placed on these dates will ship out on the next business day. Subject to change.
New Year’s Eve*
New Year's Day*
Presidents' Day - Third Monday in February
Good Friday - Friday before Easter
Memorial Day - Last Monday in May
Independence Day - July 4
Labor Day - First Monday in September
Veterans Day - November 11*
Thanksgiving Day - Fourth Thursday in November
Day after Thanksgiving
Christmas Eve - December 24
Christmas Day - December 25*
*Please note: When a federal holiday falls on a Saturday, it is usually observed on the preceding Friday. When the holiday falls on a Sunday, it is usually observed on the following Monday.
For any questions regarding shipping not answered above, please contact email@example.com.
For technical support, please contact firstname.lastname@example.org.