Please take a minute to read through the frequently asked questions below. You can also use the search bar on the top right with keywords/phrases.
***Please ensure that your firmware is up to date before proceeding with troubleshooting: click here for the latest firmware updates.
1. Before you Buy/Pre-installation
1a: What is the difference between the previous model N7 Pro and the new Dynavin 8 Pro?
1b: Which AC control relocation bracket do I need for my E46 without OEM navigation?
Look at your car's buttons. If there are NO seams between the buttons and they are all housed in the same button housing, you need the single row relocation bracket as pictured below. The number of buttons is irrelevant but what is crucial is whether there are vertical seams between them or not. This is the more common version. All E46 M3s are single row.
Single Row Button-Style (no seams or lines around/between the lowest row of buttons)
If there ARE seams between the buttons (as pictured below) or you have one button with a "blank" filling in the rest of the area, you need an individual row relocation bracket as pictured below. The number of buttons is irrelevant but what is crucial is whether there are vertical seams between them or not. This version is much less common than the single row.
Individual Row Button-Style (seams or lines around/between lowest row of buttons)
1c: My BMW has OEM Nav. What do I need to install a Dynavin?
If you have OEM Navigation in your BMW E46/E39/E53, your car's radio is in the trunk – typically on the left side of the trunk in the E46/E39 or in the center on the E53. So the extension cable and antenna extension cable (sold separately) will need to be run to the trunk (along the door sills and behind the rear seat) to bypass the OEM radio module and plug into the car's plug. On the appropriate Dynavin page for your BMW model, select "w/ OEM navigation (includes extension cable)" under the "Current Audio System" drop-down menu. If you're not comfortable with this part of the install, we recommend finding an installer (particularly one familiar with your model car). Questions? Please contact email@example.com
Extension Cable and Antenna Extension
Round and Flat Pin short wire harness adapters (use only the one that fits the car's plug)
- Before removing the factory radio, check its audio settings and be sure that it is set to a default audio setting. The factory amp retains the settings of the factory radio so when you install the Dynavin radio, it will use those same settings which can cause an echo in all audio sources. Set it to a default setting before removing the factory radio.
- Locate the car’s battery cable and be sure to run the extension cable on the opposite side of the battery cable. Otherwise you are likely to get engine noise and static.
- The extension cable (the "Fakra” cable) extends all the wiring from the radio in the trunk to the Dynavin in your dash. You will locate the square car wire harness (pictured below) and unplug it from the OEM radio module. You will then plug in that square car wire harness into ONE of the appropriate short wire harnesses included with the Dynavin (either round or flat pin). The other end of the short wire harness --that is now plugged into the car plug-- will plug into the long extension cable. You will run this cable up to the dash and plug it into the Dynavin.
- The extension cable comes with an antenna extension as well. You will plug one end into the radio antenna input (pictured below) and the other end will run to the dash and plug into the teal plug on the Dynavin.
- Finally, you will need to make a separate connection for the button lighting using the loose orange wire (see section #1d below for details). So, have the orange wire at the dash end.
- If you have OEM DSP, your install is no different. All you need to do is go to the main menu > Audio > scroll down and select OE DSP Amp to enable audio through your DSP amp.
*Be careful to note the location of the battery cable in your car, running the extension harness near the battery cable can cause noise/static issues. Standard practice is to run the signal cables (including the extension harness) down the opposite side of the car from the battery cable.
(E39 w/ OEM Nav pictured above) Click here for the PDF version
Upgrading to a newer Dynavin model in a car with an existing Dynavin extension cable?
If you are upgrading from a Dynavin N6, N7 or N7 Pro to a Dynavin 8, you won't need to purchase or install a new extension cable because we have an adapter that allows it to integrate with the N7/N7 Pro extension cable. You will just need to use the new round or flat pin main harness which is included. The round and flat pin harnesses are included with the E39 and E53 Dynavins. But if you have an E46, let us know because you may need the flat pin wire harness which is only included with purchase of the extension cable. The round pin wire harness is included with the Dynavin for E46.
If you are upgrading a Dynavin N6 or N7 to an N7 Pro, you won't need to purchase or install a new extension cable again because it is the same on the N6, N7, and N7 Pro; however, you MUST replace the short wire harness (round or flat) that plugs into the car's square plug. (The N7/N7 Pro’s short wire harnesses has one brown end and one black end instead of two black ends.) The round and flat pin harnesses are included with the E39 and E53 Dynavins. But if you have an E46, let us know because you may need the flat pin wire harness which is only included with purchase of the extension cable. The round pin wire harness is included with the Dynavin for E46.
1d: How do I get my button lighting to work? (OEM-nav BMWs with extension cable installed.)
1e: Will my steering wheel buttons still work?
Yes! On the Dynavin 8 the CANbus/iBus is integrated into the head unit except on the E39/E46/E53 a iBus/CANbus box is included and simply plugs into the main wire harness. On the Dynavin N7/N7PRO the CANBUS/iBus is integrated into the head unit.
For the Mustang 2010-2014 radios: If the steering wheel controls are not working, check that the 4-pin plug on the main harness is connected to the back of the radio and if it is, unplug it and make sure to plug it in all the way. For N7 Pro models, make sure the plug is the correct direction so it is keyed properly. This is a common install error.
1f: Will the Dynavin for E46 work with my E46 HK system?
Yes! Plug and play. Install is no different. No extra parts needed.
1g: Will the E39/E53 Dynavin work with the DSP system?
Yes! Only the Dynavin units do!
Note: All M series E39s and E53s have DSP. Another way to know is if your car does not have stock navigation and your stock stereo has a DSP button on it, then it has DSP. If you're still not sure, get your VIN and go to www.bmwvin.com.
Dynavin's innovative software is able to emulate the OEM head unit in a way that keeps the DSP amp active. This allows the Dynavin to be plug and play with the DSP system allowing retention of the OEM amp and speakers. Due to the architecture of the DSP system, there are some limits to the functionality of the system; for instance, the fader is not adjustable as the input to the DSP amp is 2 channel, not 4.
Just be sure to set your factory DSP radio's settings to default (not dance hall, etc.) BEFORE you uninstall it so the audio sounds how it is supposed to.
Dynavin 8: To enable DSP functionality with the new Dynavin 8 in an E39 or E53, simply go to the "SOUND" menu from the main menu and ensure that "OE DSP" is checked.
N7 & N7 PRO: To enable DSP functionality with the Dynavin N7/N7 PRO in an E39 or E53, simply go to the "AUDIO" menu from the main menu and ensure that "OE DSP" is checked.
1i: Do I need anything else?
The Dynavin includes everything you'll need for installation. But here are some popular add-on options:
USB Extension Cable: If you've selected the options in the drop down menus correctly, you probably won't need anything else. Optional accessories include the USB extension cable so that you can easily access the USB plugs on the back of the unit once it is installed. This allows you to charge your phone or plug in a flash drive loaded with your music. If you have a Mustang 2010-2014 with a factory USB port, the Dynavin will integrate with that so you don't need a USB extension cable. If you have an E46 and are installing the Dynavin relocation bracket with the 2 USB ports, you also don't need a USB extension cable.
Backup/Front Camera: Lastly, since the Dynavin is reverse/front camera-ready, you may also want a backup/front camera. These items can be purchased from our accessories section or as add-ons in the drop down menus on the Dynavin product pages.
1k: I have an early E46/E39 with the "powered" antenna, Will my radio work?
Some BMWs before early 2002 have an antenna that is powered by the factory head unit, when you remove the OEM head unit, you remove the power source resulting in sub par radio reception. The fix is to buy a Metra 40-VW53 antenna adapter and the Metra 40-EU20. On the 40-VW53, connect the blue power wire on it to the blue wire labeled "AMP TURN" on the main Dynavin wire harness. This restores power to the antenna and will improve reception. Since the Dynavin has an OEM Fakra style antenna plug instead of a standard aftermarket antenna plug, you will also need the Metra 40-EU20 to convert the standard antenna plug on the Metra 40-VW53 part to the Fakra style plug on the Dynavin.
1L: Is the Dynavin and truly "plug and play"?
YES! These Dynavin units come with wire harness adapters that match the factory wiring and all the accessory parts needed for standard functionality. They are cosmetically and physically matched to the vehicle in order to fit and appear stock with minimal installation required. Except for a few minor exceptions, they fit without any modification to the vehicle.
Various accessories are also available, backup cameras, flush mount cables, tuners, etc. that may require more extensive installation.
If you are installing an extension cable into an E46/E39/E53, see question 1d.
1m: Does the Dynavin support SiriusXM satellite radio?
Yes, the Dynavin 8 and Dynavin N7/N7 PRO are compatible with SiriusXM with the SiriusXM SXV300 Tuner (sold separately). These units include the SiriusXM tuner adapter cable which plugs into the tuner and the back of the Dynavin (it's all plug and play).
For the N7 Pro models, go to the System menu and make sure the "Region" or "System Language" is set to US. Then, go to the Radio menu and in the bottom left corner you can choose between AM, FM, or SiriusXM / SAT. You will just have to activate the tuner by calling SiriusXM.
The Dynavin N7-GM2007 PRO is the only radio that does integrate with the factory SiriusXM Tuner if equipped. The Dynavin 8/N7 PRO is not compatible with factory SiriusXM tuners (except for the Dynavin N7-GM2007 PRO radio); the SiriusXM SXV300 Tuner is required for functionality. However, there have been certain cases in which people have used the factory antenna.
Alternatively, you can use the SiriusXM smartphone app and connect your phone via auxiliary input OR and stream the audio to the head unit via Bluetooth.
The previous N6 units do NOT directly support satellite radio; however, you can use the SiriusXM smartphone app and connect your phone via auxiliary input OR and stream the audio to the head unit via Bluetooth. However, in both of these instances, you would have to control SiriusXM from your phone.
1n: What is the difference between the Dynavin N6, N7, N7 PRO, and the Dynavin 8?
Click here for a side-by-side comparison of the N6 and the new N7 as well as additional information.
The main difference between the N7 and the N7 PRO is that the PRO has Android Auto and Apple CarPlay connectivity via iLink Pro USB dongle. Just plug in via USB and it initiates automatically.
1p. How do I know if my BMW E90-E93 has Logic7 or not?
HOW TO DETERMINE WHETHER YOU HAVE LOGIC7 OR NOT:
This view is looking down through the windshield at the top of the dash. The Logic7 system has a center channel speaker on the top of the dash between the vents like so:
Cars without the Logic7 system do not have this speaker between the vents:
2a: What do these labels mean on the USBs and which ones should I use?
Dynavin 8 models: The "MDI & CP" or "MEDIA" port is for wired Android Auto, updating the Dynavin's firmware, screen-mirroring, and for a multimedia flashdrive. The "PHONE" USB is for charging only.
N7 PRO models: For a flash drive or plugging in a smartphone (Android or Apple), use the USB labeled "MEDIA". If you are installing the iLink Pro, use the USB labeled "iLink Pro".
N7 models: For a flash drive or plugging in a smartphone (Android or Apple), use the USB labeled "MEDIA". If you are installing the iLink, use the USB labeled "SYSTEM". The "SYSTEM" USB is also generally compatible with Apple devices.
N6 models: For a flash drive or plugging in your smartphone (Android or Apple), use the USB labeled "MEDIA". If you are installing the iLink, use the USB labeled "INTERNET".
2b: Do I need to ground the "park" wire to make video work while the car is in motion?
No. There is a setting in the radio menu called "Brake." Turn it off to allow video playback while the vehicle is in drive but please drive safely!
2c: My Dynavin is very loud and does not seem to have much volume adjustment.
The Dynavin units have an output level setting to change the output to better match the car's OEM amplifier (if equipped).
If you have an E39 with DSP, go to the "Sound" or "Audio" menu icon > DSP Setting and adjust the slider higher. This will help regulate call volume that is too loud. Do the opposite if too quiet.
If your vehicle does NOT have DSP, go to the "Sound" or "Audio" menu and select "Source Level Adjustment". Here you can adjust various levels by source to your preference.
2d: I hear lots of weird noises, static, beeps, etc...
If you ran the extension cable in your E46, E39, or E53, be careful to note the location of the battery cable in your car. Running the extension harness near the battery cable can cause noise issues particularly when accelerating. Standard practice is to run the signal cables (including the extension harness) down the opposite side of the car from the battery cable.
Depending on the vehicle, you will also want to check the OE DSP Amp setting in the Sound menu. Turn it on and lower it as needed.
See 2c for more.
2e: My steering wheel controls don't work!
Dynavin 8 models for Mustang 2005-2014: The iBus/CANbus box is integrated into the head unit. So, as long as everything is plugged in correctly, there's nothing special you need to do. It's always a good idea to make sure you're on the latest firmware version and the car type is set correctly. Check for latest firmware here. If installing into a Mustang 2005-2009 or 2010-2014, make sure the 4-pin plug from the back of the radio is properly plugged into the 4-pin plug on the main wire harness. Instructions can be found here.
Dynavin 8 for BMW E39/E46/E53: Check that you have plugged in the little black iBus/CANbus interface box; it just plugs into the Dynavin's wire harness. You should hear it click in. That is it. It is only plugged in on the one side not both. It's always a good idea to make sure you're on the latest firmware version and the car type is set correctly. Check for latest firmware here.
N7/N7 PRO models: The Dynavin N7/N7 PRO models have the iBus/CANbus box integrated into the head unit. So, as long as everything is plugged in correctly, there's nothing special you need to do. It's always a good idea to make sure you're on the latest firmware version and the car type is set correctly. Check for latest firmware here.
If installing into a Mustang 2005-2009 or 2010-2014, make sure the 4-pin plug from the back of the radio is properly plugged into the 4-pin plug on the main wire harness. Instructions can be found here.
N6 models: Check that you have plugged in the little black iBus/CANbus interface box; it just plugs into the Dynavin's wire harness. You should hear it click in. That is it. It is only plugged in on the one side not both.
2f: What is the best place to put the external mic?
Many people put them in the stock mic location near the sunroof controls but every car is different. Experiment a bit to find the location that works best for you. Some good places would be near the rearview mirror, or on/near the driver side pillar.
And, yes, you must install it for the Dynavin to be fully functional. The Dynavin is only compatible with the included Dynavin microphone. The factory microphone does not integrate with the Dynavin.
2g: Will the Dynavin work with a backup camera and a front camera?
Absolutely! Universal backup/front cameras are one of the most common accessories installed along with a new head unit. There is a dedicated standard video plug for a front and/or backup camera and a wire that is tied in with the camera power wire so that when the backup camera is activated by the reverse lights, the head unit will automatically switch to the backup camera. Most aftermarket backup/front cameras are compatible with the Dynavin.
For installing a front camera with a Dynavin 8, connect the video RCA from the front camera to the yellow V-IN RCA port on the back of the unit. Connect the power wire from the front camera to the red CAMERA POWER wire on the included camera RCA harness or another 12V power source. To view the front camera image, go to the Dynavin's main menu and select "Media" > tap the onscreen button on the top left corner and select "AUX". Click here for the Front Camera Wiring Guide.
If installing with an aftermarket camera to Dynavin for an E46/E39/E53 or Porsche Boxster/Cayman/911/Carrera, be sure to connect the green wire labeled "Reverse" to the red power wire on the backup camera. See below for wiring diagrams:
Backup Camera Wiring Diagram Overview (Dynavin 8)
Front Camera Wiring Guide (Dynavin 8)
Backup Camera Wiring Diagram Overview (Dynavin N7/N7 PRO)
Backup Camera Wiring Diagram Overview (Dynavin N6)
If you want your backup camera to be on all the time so you can view the reverse image any time and/or you are installing in a Mustang 2010-2014, you will need to connect the red power wire on the backup camera to the red "CAMERA POWER" wire on included camera RCA harness.
The Dynavin integrates with the factory backup camera in the Mustang model radios: MST2010, MST2015L (base model), and MST2015H (premium).
2h: Why is the touchscreen unresponsive on my Dynavin for Mustang 2015-2023?
If the touchscreen on the MST2015L/H is not responding, use a paperclip to push in the round reset button labeled “RST” just to the left of the volume down button on the front panel. (This touchscreen issue can happen when the touchscreen ribbon cable is connected AFTER the unit is powered on for the first time.) Click here to see where to find the "RST" button.
2i: This plug doesn't seem to match the plug in my car.
Every Dynavin unit comes with the appropriate wire harness adapter to match your car. Some units come with 2 or more plugs to match the possible variations in a few given vehicle applications. Look closely at each plug. It may take trial and error but one of them WILL match up to your car.
If you have a BMW and are using the extension harness, the short adapter harness plugs into the radio plug in the trunk area. Then the extension harness plugs into that and is run to the dash where it plugs into the back of the new head unit. You are no longer using the stock radio module or the CD changer; you are simply connecting the extension cable to the car plug (sometimes a blue end) which is in the trunk for your BMW with OEM navigation. You are bypassing the stock radio module.
2j: How do you install the N7 Pro iLink Pro dongle for Apple CarPlay/Android Auto?
(iLink Pro dongle for Dynavin N7 Pro only)
Simply plug in the iLink Pro dongle (originally included with all N7 PRO models) into the USB port labeled "iLink Pro" on the back of the Dynavin radio. Then plug the USB extension cable into the iLink Pro dongle which can then be run to the glove box/compartment or anywhere else within reach and then plug your phone into the extension cable with your phone cable Lightning Cable/USB-C, etc.)
You can purchase the flush mount USB to install the USB port anywhere you prefer.
If ordering the Dynavin BMW E46 HVAC bracket, the USB ports are built in to the bracket so the "iLink Pro" dongle will plug into the "iLink Pro" USB port on the back of the Dynavin radio and then the 3ft USB extension cable (included) will plug into the iLink Pro dongle and will then plug into the back of the E46 bracket.
So it'll look something like this:
"iLink Pro" USB port at the back of the radio > "iLink Pro" dongle > "iLink Pro" USB extension cable > Dynavin E46 bracket or Flush Mount USB or sitting in the glove box, etc.
Note: Be sure to plug in the iLink Pro dongle into the back of the radio to the "iLink Pro" USB first then the USB extension cable into the iLink Pro dongle.
2k: How do you install a backup camera or front camera with a Dynavin?
Dynavin 8: Click here for the general backup camera install diagram or for Mustang 2010-2014 cars, click here for installing an aftermarket backup camera into a Mustang 2010-2014.
For installing a front camera with a Dynavin 8, connect the video RCA from the front camera to the yellow V-IN RCA port on the back of the unit. Connect the power wire from the front camera to the red CAMERA POWER wire on the included camera RCA harness or another 12V power source. To view the front camera image, go to the Dynavin's main menu and select "Media" > tap the onscreen button on the top left corner and select "AUX". Click here for the Front Camera Wiring Guide
Dynavin N7/N7 PRO: See the backup camera install diagram here for installing a universal aftermarket backup camera with a Dynavin N7/N7 PRO.
For installing a front camera with a Dynavin N7/N7 Pro, connect the video RCA from the front camera to the yellow "AUX IN VIDEO" RCA on the included RCA harness. Connect the power wire from the front camera to the red CAMERA POWER wire on the included camera RCA harness or another 12V power source. To view the front camera image, go to the Dynavin's main menu and select "A/V IN".
Dynavin N6: See the backup camera install diagram here for installing a universal aftermarket backup camera with a Dynavin N6.
Please note: these diagrams are shown with the Echomaster Universal Camera that we sell; however, most universal cameras are compatible and install will be similar.
If you want your backup camera to be on when the car is on so you can access the backup camera view on your Dynavin while in drive, connect the red power wire on the backup camera to the red "CAMERA POWER" wire on one of the included RCA cables.
Installing a factory backup camera with a Dynavin is typically not done (and not recommended) as parts to make them compatible are expensive and a highly experienced install technician is often required.
2l. Where do I plug in the radio antenna extension cable for the Dynavin MBE or SLK head unit?
Install video can be found here. The radio antenna extension install starts at the 4:18 mark. The OEM AM/FM radio antenna connection in some of the Mercedes E Class/CLS (MBE) and SLK is located behind the rear seats in the trunk. Therefore, the Dynavin MBE & SLK includes a radio antenna extension cable that will need to be run from the Dynavin to the car's trunk in order for the AM/FM radio to work. See images below for location of radio antenna in an E Class W211. Please contact us if you have other install-related questions.
2m: How do I fix the interference (lines or black screen) when the backup camera is on while the engine is running?
If you are having interference such as a black screen or lines when in backup camera mode while the engine is running, you will need to power the camera directly off the battery and use a relay to switch it on and off using the reverse light circuit to switch the relay. See 2k to ensure the backup camera is wired correctly.
2n. How do I get the Dynavin for the E39 to fit in the dash properly?
On the BMW E39 dash behind the trim that goes across the dash there is a row of screws that secure the top and bottom half of the dash together. Take out these screws and the lower dash will become loose. Get the Dynavin into place, then put the screws back in and tighten the lower dash.
2o. How do I install the MOST adapter with the MBE radio?
2p. How do I enable audio on my N7-A5/N7-A5 PRO radio?
Audis (and some newer VWs) have a proprietary port in the glove compartment called the AMI plug. There are a bunch of different cables that can be plugged in there (these came with the car originally). The head unit "sees" the AMI cable and opens the appropriate port (usb, aux, iPod, etc). Since the Dynavin feeds the audio into the aux port, we need the aux port to open on the head unit and the way to do that is to plug in the aux version of the AMI cable. That will allow the head unit to open the right port and enable the audio. (You are not plugging anything into the aux plug end.) If you no longer have the aux version AMI cable, you can purchase it here: https://www.amazon.com/OCR-3-5mm-Adaptor-Connecting-Cellphone/dp/B0186YISLO
Note: This model has been discontinued.
2q. How do I get my HVAC controls to work in my Mustang 2010-2014?
Make sure to keep your HVAC module plugged in (see image below of it unplugged - keep it plugged in!). There is no direct plug from the HVAC module to the Dynavin radio. It connects through the main wire harness (through the CAN function). If you find that your heated seats or window defroster isn't coming on it's because it will only come on when the engine is running. Tip: if you have dual climate controls, you can program the multi-function button (the one with the four squares) to go to the HVAC controls when pressed for quick access. To program the multi-function button, go to the System menu from the main menu and change the "Multi-function" button setting to your preference.
3a: The Dynavin screen gives me a warning message when I try to watch YouTube or a video?
Go into the settings menu and turn off the setting labeled "Brake". Please drive safely!
3b: Why is the time wrong on the radio screen?
The time is set by the GPS satellites so good GPS reception is a necessity and you must set the "Time Zone" in the "System" menu. (See image below for your time zone setting. Daylight Savings Time is depicted below. Add -1 for standard time.)
Visit https://www.timeanddate.com/time/map/ to search by specific location.
3c: Where is the setting to make the time 12 hour instead of 24?
Dynavin 8: In the "System" menu, set the "System Language" to US.
Dynavin N7/N7 Pro: In the "System" menu, set the "Region" to USA.
Dynavin N6: In the "Settings" menu, set the "Region" to USA.
Older Dynavin units only display time on the Radio in 24 hour time, On the navigation screens time display is configurable in the navigation system menu.
3d. How do I format a microSD card to increase the internal storage capacity on the Dynavin 8?
3e. How do I toggle screen-mirroring and Android Auto/Apple CarPlay on/off (ZLink)?
From the main menu, select Z-Link. If you've already connected to CarPlay or Android Auto, put your phone in airplane mode. Then select the button indicated in the image below to toggle between CarPlay/Android Auto (blue icon) and screen-mirroring (red icon).
To set the "Default Connection Type", tap the hexagon icon at the bottom right corner to choose the default option at startup: "Link Mode First" (CarPlay/Android Auto), "Mirroring Mode First" (screen-mirroring), or "Last Mode" (the last one used).
3f: My phone won't pair with the Dynavin via Bluetooth.
If you have an iPhone, "FORGET" the device from your phone and do a hard reset (not just a restart but not a factory reset). You may have to google how to do this. If it's an Android phone, "FORGET" the device from your phone and restart.
If is connecting but then disconnecting randomly, update the firmware here.
To reset the Bluetooth pairing: Go to the Phone dial pad menu, then the Settings gear icon (Setup). Find "Select telephones" and tap the "X" next to the appropriate phone to remove the pairing. Next, if you have an iPhone, "FORGET" the device from your phone and do a hard reset (not just a restart but not a factory reset). You may have to Google how to do this for your particular phone. If it's an Android phone, "FORGET" the device from your phone and restart. Then reboot the Dynavin by holding down the main menu button (i.e. "MENU", "MODE" , "SRC" or a home icon button) until the screen goes blank. Finally, pair the phone with the Dynavin from your phone's Bluetooth setup (search for devices). The Dynavin will display as "Dynavin 8". The pin is 0000.
Dynavin N7 Pro: Go to the Phone dial pad menu, then the Settings gear icon (Setup), and tap "Bluetooth Reset". Next, if you have an iPhone, "FORGET" the device from your phone and do a hard reset (not just a restart but not a factory reset). You may have to Google how to do this for your particular phone. If it's an Android phone, "FORGET" the device from your phone and restart. Then reboot the Dynavin by holding down the main menu button (i.e. "MENU", "MODE" , "SRC" or a home icon button) until the screen goes blank. Finally, pair the phone with the Dynavin from your phone's Bluetooth setup (search for devices). The Dynavin will display as "Dynavin N7 PRO". The pin is 1234.
3g: How do I change the boot logo/startup screen image?
You can save a boot logo/startup image to the Dynavin using a USB drive that is 32gb or less or a microSD Card (if your Dynavin has an SD card slot). Compatible file types are JPG, JPEG, PNG, and BMP files. To ensure that the image fits the screen nicely, be sure it matches your radio's resolution. (For example, the D8 Mustang radios' resolution is 1280 x 720. And for the smaller 7" screens like on the BMW E46/E39/E53, the resolution is 1024 x 600.)
For the Dynavin 8 (D8), to set a custom startup screen a.k.a boot logo, load the compatible file image(s) onto your 32gb or less USB flash drive or microSD card using a computer. If using a USB flash drive, plug it into the "MEDIA" or "MDI & CP" USB port. If using a microSD card, insert it into the "MMC" or "SD" card slot on the front of the Dynavin (not available on some D8 models). Next, go to the Dynavin's main menu and tap the "MEDIA" icon (on the D8 you'll then tap the icon in the upper left corner to select the source - select "USB" if using a USB drive or "Ext storage" if using a microSD card). Finally, select the image you want and tap the icon in the bottom left corner. It will confirm your selection with a green circled checkmark icon in the bottom left corner.
For the N7 Pro, the USB drive will not work if inserted into the iLink Pro USB port which is only for Apple CarPlay/Android Auto functionality. Make sure to use the "MEDIA" USB port. If using a USB drive, select "USB" from the main menu. If using a microSD card, select "SD" or "MMC" from the main menu. Select the image you want and tap the icon in the bottom left corner. It will confirm your selection with a green circled check mark icon in the bottom left corner.
For adding images to AM/FM radio preset buttons, see 3h below. (Images cannot be added to SiriusXM preset buttons.)
3h. How do I assign images for AM/FM radio presets?
Click here for instructions for adding images to AM/FM radio preset icons. (Images cannot be added to SiriusXM preset buttons.)
3i. How do I enable SiriusXM radio?
To enable SiriusXM, you must have installed the SiriusXM SXV300 tuner using the Dynavin SiriusXM adapter cable provided. Once installed, go to the "System" settings menu and change the Region to USA (N7 Pro) or change the "System Language" to US (Dynavin 8). Now go to the Radio. You should now see the SiriusXM option selectable "SAT" in the left bottom corner of the screen. If you don't, check all of your connections and make sure the antenna has good reception (out in the open not in a garage).
If you don't want to install the SiriusXM tuner, you can use the SiriusXM app via CarPlay or Android Auto and/or stream the audio from the app on your phone via Bluetooth. This will only work if your phone has a data connection whereas the SiriusXM tuner works anytime as long as it has satellite reception.
3j. What can I do if the unit or screen freezes?
Rarely the unit or screen may freeze. It happens with electronics and is ok if it's infrequent. To restart the unit manually, use a paperclip to push in the reset button. On some radios this is labeled "RST" (or not labeled at all). On the D8-MST2010 radio, it is unlabeled at the bottom of the front of the unit. It is not a factory reset but will force it to restart. You can also hold down the "SRC", "MODE", "MENU", or "HOME" icon button for 10 seconds and let go.
If this happens frequently, please contact firstname.lastname@example.org for troubleshooting.
3k. How do I enable audio with the Dynavin for my BMW E39 or E53 in my DSP car?
Go to the SOUND menu from the Dynavin 8's main menu (or on an N7 the AUDIO menu). If your E39 or E53 has DSP, make sure that the "DSP" option is checked. If you still do not have audio, make sure the battery is load tested to ensure sufficient power is available to power the speakers. If the battery load tests good and still no audio, please contact email@example.com for troubleshooting.
3L. The steering wheel controls in my Mustang 2010-2014 stopped working or they don't execute the correct function.
The first thing to do is to clean the car's battery terminals as that is the most likely cause (bad ground).
4a: I press the navigation button and nothing happens!
Dynavin N7 Pro: On N7 Pro and previous Dynavin units the iGO Primo nav SD card must be inserted in the "NAV" SD card slot or the nav button will not respond. If the card is inserted in the correct slot and it's still not loading navigation, contact firstname.lastname@example.org.
On the Dynavin 8 the software is built-in.
4b: My E9X Dynavin loses its settings every time I turn it off!
Unlike most cars the E90/92/93 BMW 3 series does not have a constant power "memory" wire in the factory radio plug. Dynavin provides a power wire in the new wire harness that is to be run to the car's positive battery terminal. This wire MUST be connected for the Dynavin to operate. While it may seem attractive to try to connect to a constant power source in the fuse box it is not recommended. Most of the circuits in the fuse box shut down after 20 minutes. Running to the power wire to the battery is the least time consuming and most foolproof.
Also, make sure you are on the most current firmware by clicking here.
5. Firmware updates
5a: How do I update the firmware on my Dynavin?
5b: How do I update my iGo Primo navigation/map software?
Dynavin 8: To update your navigation software, go to the "MAP UPDATE" menu from the Dynavin 8's main menu and follow the instructions on the screen. You will need a USB drive (minimum 16GB) formatted as NTFS. Once you've formatted it, you'll insert it into the "MEDIA" or "MDI & CP" USB port on the Dynavin 8. In the "MAP UPDATE" menu with the USB inserted, click "Confirm". Follow the instructions on the screen. When instructed to do so, visit www.naviextras.com or www.naviextras.com/shop/portal/deviceSelect. Find "Dynavin" then click on "Dynavin 8". You have 30 days from first use to get one free map update. You can also buy additional maps. Please contact NaviExtras.com for iGO Primo software-related tech support.
Dynavin N6/N7/N7 Pro: To update your navigation software, please visit www.naviextras.com or www.naviextras.com/shop/portal/deviceSelect. Select Dynavin the appropriate Dynavin model (N6, N7). Make sure your iGo Primo micro SD card is inserted into your computer. You don't have to register with NaviExtras.com to download maps. You have 30 days free updating through this service. You can also buy additional maps here. Please contact NaviExtras.com for questions regarding maps or for software tech support.