BACKORDERED (OUT OF STOCK) PRODUCTS
Products that show a "SHIPS BY" date next to the title of the item(s) means that it is out of stock and on backorder. The "SHIPS BY" date is an estimate but is usually very accurate. You can find this information in your order confirmation email if you've placed an order.
Items on backorder typically ship as soon as we receive our replenishment from the manufacturer. So, if you chose expedited shipping, it will ship the day we receive the product not the day you place your order. If you need to make any changes to your order, please email firstname.lastname@example.org.
Once you receive a tracking number, you will see movement within 1-2 business days.
IN STOCK PRODUCTS
If there is no "SHIPS BY" date, that means the item is in stock and will ship by the following business day. Orders placed by 1pm Pacific usually go out the same day if shipped via UPS.
For more shipping information, please click here.